Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
I actually find this software cumbersome to use and impossible to get technical support for when it doesn't work, which is often.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
Total lack of support, total lack of interest in customers, after they get your money, total lack of anything remotely approaching interest when their product doesn't work properly, which is often.
Capterra
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
To add a cost in the PO and then have to change it in the parts master is ridiculous; it should update automatically.
GetApp
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
Jonas software is reliable and gets the job done. The functions of the software meets the business need.
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
This software tends to be rather finicky to get running in any environment. Frequent issues are often frustrating to resolve with support. Their reps tend to be hit and miss. I've dealt with very helpful and completely useless support agents when reaching out for help.
Software Advice
Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise.
Trust Radius
Project Management screens. User-friendly with the ability to look at the project summarized, or drill down to more detail.
Trust Radius
Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve.
Trust Radius
Contact management. Clumsy and not user-friendly.
Trust Radius
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
Very user friendly for our business, we really enjoy the superb customer service and their case logging system for issues is a well oiled machine. The training our company has encountered has been very helpful also.
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
I haven't really come across many downsides. One thing I did notice with our new version is the ability to preview before posting which seems a little annoying at first, but the concept is safer for accounting practices.
G2
