IFS vs Fieldpoint

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Fieldpoint vs IFS

IFS vs Fieldpoint Comparison

Fieldpoint vs IFS Comparison

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4/5

Visit Website IFS

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Fieldpoint

3.9/5

Visit Website Fieldpoint

About Software

IFS

IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more

Fieldpoint

Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more

Rating Comparisons

Overall

4/5

3.9/5

Features

3.5/5

4/5

Customer Support

4.2/5

Pricing Score

4.3/5

3.8/5

Mobile App

3.5/5

4/5

Ease of Use

4.3/5

3.8/5

Popularity

4.2/5

3.7/5

Pros and Cons

Capterra

4.5/5

4.1/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

GetApp

4.5/5

4.1/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Software Advice

4.5/5

4.1/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

4.0/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2