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IFS vs FieldConnect

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FieldConnect vs IFS

IFS vs FieldConnect Comparison

FieldConnect vs IFS Comparison

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About Software

IFS
IFS field service management helps field service to manage job status, assets, and technician activities across remote locations. dispatching, time monitoring, routing, file storage, accounting integration, and gps tracking are some of the main features of ifs field service management. businesses may manage essential customer service tasks like parts buying, request handling, and technical help through its contact centre, maintaining client involvement.... Read more
FieldConnect
FieldConnect is a flexible, mobile solution for field service employees, dispatchers, contractors, management, and customers. It enables field service teams by providing cutting-edge mobile solutions tailored to the needs of field service enterprises. FieldConnect has been igniting improved workflows, creating simple engaging interfaces for technicians, generating expeditious invoicing procedures for accounting, and increasing dispatcher efficiency since 2002. Dexter + Chaney, Microsoft, Sage, Viewpoint, and... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Capterra
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

Capterra
Cons

Customer Portal lacks a significant amount of functionality needed.

Capterra
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.

GetApp
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

GetApp
Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.

GetApp
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Software Advice
Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP

Software Advice
Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.

Software Advice
Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers

G2
Pros

Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.

G2
Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed

G2
Cons

App design should improve. Gps tracking can be better. And need some further updates.

G2

IFS vs. FieldConnect Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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