Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
Make a mistake a
GetApp
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
You can enter in inspection information and keep records for each customer.
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
Does not allow you to enter in time from your technicians.
G2
