IFS vs Connecteam

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Connecteam vs IFS

IFS vs Connecteam Comparison

Connecteam vs IFS Comparison

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4/5

Visit Website IFS

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Connecteam

4.4/5

Visit Website Connecteam

About Software

IFS

IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more

Connecteam

Connecteam is a user-friendly field service software with all the features designed for user satisfaction. If you own a large business and want efficient software, then this software helps you to manage all your field jobs easily. Connecteam software provides group discussion features among all the technicians and staff to maintain transparency of every scheduled job. Job assigner can easily track the live location of the technician so that it is easy to assign jobs to the same technician at nearby locations... Read more

Rating Comparisons

Overall

4/5

4.4/5

Features

3.5/5

3.7/5

Customer Support

4.2/5

4.9/5

Pricing Score

4.3/5

4.8/5

Mobile App

3.5/5

4.1/5

Ease of Use

4.3/5

4.7/5

Popularity

4.2/5

4.3/5

Pros and Cons

Capterra

4.5/5

4.8/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for rapid growth.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
Capterra

GetApp

4.5/5

4.8/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
GetApp

Software Advice

4.5/5

4.8/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

Connecteam is a software that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

Getting staff used to a new clock in the system will always be difficult.
Software Advice

4.0/5

4.3/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

The main thing that caught my attention was how customizable and user-friendly it was. It has MANY features and allows you to create the workspace needed for your business
G2

Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2

Cons

The pricing is currently cost prohibitive for a small business of 2-5 people. After a recent review the company reached out and is using feedback for future developments.
G2