IFS vs Commusoft

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Commusoft vs IFS

IFS vs Commusoft Comparison

Commusoft vs IFS Comparison

Change

4/5

Visit Website IFS

Change

Commusoft

4.5/5

Visit Website Commusoft

About Software

IFS

IFS Field Service Software is software that helps companies manage the operations of their field service teams more efficiently. The software acts as a link between technicians, service vehicles, inventory, and customers. This allows companies to improve the quality of their services, increase customer satisfaction, and reduce their operating costs. Features such as managing work orders, inventory management, reporting, and analytics make this software special.... Read more

Commusoft

Commusoft is a comprehensive field service management software, its mobile app allows technicians to manage their tasks even without an internet connection. They can view important data, create documents, and complete tasks. The Contract Management feature helps businesses effectively manage service contracts, preventive maintenance (PPM), and service level agreements (SLAs). The CRM feature allows businesses to track potential customers (leads), service requests, and bookings. The Customer Mobile App allows... Read more

Rating Comparisons

Overall

4/5

4.5/5

Features

3.5/5

4.2/5

Customer Support

4.2/5

4.8/5

Pricing Score

4.3/5

4.6/5

Mobile App

3.5/5

4.7/5

Ease of Use

4.3/5

4.7/5

Popularity

4.2/5

4.5/5

Pros and Cons

Capterra

4.5/5

4.8/5

Pros

Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra

Pros

If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra

Cons

Customer Portal lacks a significant amount of functionality needed.
Capterra

Cons

No real issues can be a bit slow but more likely our internet speeds.
Capterra

GetApp

4.5/5

4.8/5

Pros

IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp

Pros

Commusoft is a great tool for our business, great to use and great to operate.
GetApp

Cons

It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp

Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp

Software Advice

4.5/5

4.8/5

Pros

IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice

Pros

Much-improved features and design compared to v3.
Software Advice

Cons

The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice

Cons

Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice

4.0/5

4.8/5

Pros

Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2

Pros

The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2

Cons

Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2

Cons

There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2