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Fieldpoint vs ThermoGrid

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ThermoGrid vs Fieldpoint

Fieldpoint vs ThermoGrid Comparison

ThermoGrid vs Fieldpoint Comparison

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About Software

Fieldpoint
Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more
ThermoGrid
ThermoGrid is a cloud-based contractor management software solution intended for Field Service, HVAC-R, Plumbing, and Electrical companies that combines the full business cycle with features like Scheduling and Dispatching, Inventory Management, Payroll, Invoicing, Marketing and more. The framework accompanies smart dispatching, which automatically recommends Users to explicit Positions based on their role, abilities, area, performance, and any scheduling clashes to generate a positive client experience a... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
NA
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Pros

The ability to automate many of our daily tasks and customer touch points.

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
Cons

I really wish we had found Thermogrid sooner.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Pros

This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Cons

We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.

Software Advice
Pros

It works great when you have service it is easy to use and learn even if your not a computer tech person.

Software Advice
Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

Software Advice
Cons

Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.

Software Advice

Fieldpoint vs. ThermoGrid Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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