We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
The only thing I disliked about this software package was the lack of ability to be able to add our own custom columns in various areas such as customer base and inventory.
Capterra
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.
GetApp
The biggest problem is the connection with the server.
GetApp
First you don't have your invoices being sent through your own email they are all from @reachoutsuite which confuses my customers and they get sent to the spam folder.
GetApp
Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice
It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always! They even saved my bacon when I needed to input speedily but the system was lagging. The online help gave a speedy resolution!
Software Advice
The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice
As with any new program, having to input all of our information took time, but was totally worth it!
Software Advice
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
This fantastic new software integrates video marketing, lead generation and email marketing. It effectively customises email and increases the open rate of cold emails.
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
The video credit is deducted when the video is generated, not downloaded.
G2
