Fieldpoint vs RazorSync

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RazorSync vs Fieldpoint

Fieldpoint vs RazorSync Comparison

RazorSync vs Fieldpoint Comparison

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3.9/5

Visit Website Fieldpoint

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RazorSync

4.1/5

Visit Website RazorSync

About Software

Fieldpoint

Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more

RazorSync

With the help of RazorSync's Field Service Software, service providers can plan and manage jobs, supervise personnel, estimate and quote jobs, process payments, and update client data from the job site or office, online or offline. Customers may shorten their billing cycles, increase client satisfaction, earn more business, and save operational costs using RazorSync Field Management Software. RazorSync is a cloud-based field service software that offers desktop and mobile functionality. For small and medi... Read more

Rating Comparisons

Overall

3.9/5

4.1/5

Features

4/5

4.2/5

Customer Support

4.2/5

4.5/5

Pricing Score

3.8/5

4.3/5

Mobile App

4/5

3.9/5

Ease of Use

3.8/5

4.1/5

Popularity

3.7/5

4/5

Pros and Cons

Capterra

4.1/5

4.3/5

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

GetApp

4.1/5

4.3/5

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Software Advice

4.1/5

4.3/5

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

4.0/5

1.7/5

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2

Cons