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Fieldpoint vs Oracle

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Oracle vs Fieldpoint

Fieldpoint vs Oracle Comparison

Oracle vs Fieldpoint Comparison

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About Software

Fieldpoint
Fieldpoint field service software is specially designed for industries like fire protection, electrical, HVAC and plumbing. This software includes many new technologies, which are quite different and better than other software. The software is specially designed to automate the field service business, maintain workflow and provide features that satisfy customers. Its advanced features help in making work easier for technicians like scheduling and dispatching. Apart from this, Fieldpoint has a collection of m... Read more
Oracle
Oracle Field Service Software is used for various industries, mainly aimed at telecommunications industry, delivery services, machinery and equipment maintenance, energy and utility companies, etc. This software has been designed keeping in mind the big business and the facility to improve their field services and satisfy the customers. This software is considered to be favorable for managing field business, and it saves a lot of time for business management and makes field work easier. Many automatic featur... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
Cons

The tool needs specific resource for installation and configuration

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Pros

The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Cons

The tool needs specific resource for installation and configuration

GetApp
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.

G2
Pros

The most helpful thing is that it has a lot of features and options that can be implemented into your business

G2
Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.

G2
Cons

The user interface complications and crashes a lot too many features all working at once

G2

Fieldpoint vs. Oracle Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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