Fieldpoint vs MobiWork

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MobiWork vs Fieldpoint

Fieldpoint vs MobiWork Comparison

MobiWork vs Fieldpoint Comparison

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3.9/5

Visit Website Fieldpoint

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MobiWork

4.53/5

Visit Website MobiWork

About Software

Fieldpoint

Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more

MobiWork

MobiWork stands out as the premier software solution for companies that rely on field technicians for efficient and well-coordinated operations. With an array of features including logistical coordination, dispatch management, GPS tracking, payment processing, invoicing, and instant alerts via email and text messages, MobiWork offers a comprehensive solution for streamlining field service operations. No matter the size of your business, whether you have a handful of employees or a workforce numbering in t... Read more

Rating Comparisons

Overall

3.9/5

4.53/5

Features

4/5

3.9/5

Customer Support

4.2/5

4.9/5

Pricing Score

3.8/5

4.9/5

Mobile App

4/5

4.6/5

Ease of Use

3.8/5

4.8/5

Popularity

3.7/5

4.1/5

Pros and Cons

Capterra

4.1/5

4.9/5

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Pros

Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

Cons

This limitation might require manual data entry or additional workarounds to synchronise information with other software used in the organisation.
Capterra

GetApp

4.1/5

4.9/5

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Pros

It has been easy to use and the functionality is good for our purposes. Service also has been very good and quick to respond.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Cons

The app on my phone does not work as well as it does on my tablet.
GetApp

4.0/5

4.9/5

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Pros

We use mobiworks for inventory, work orders, and invoicing. All of our products, services, and customers are linked to our QBO account so we are able to create, dispatch, and invoice customers directly from the field. We were using paper invoicing before Mobiworks, and it has been a game changer. We are able to track inventory from vendors, to the warehouse, and finally to the service vehicles.
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2

Cons

We were a bit overwhelmed by the customization options within the program, but we are happy with the support team, and they're available to customise options and help with coding solutions as issues arise. The web help centre could use more articles and videos.
G2