We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
This limitation might require manual data entry or additional workarounds to synchronise information with other software used in the organisation.
Capterra
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
It has been easy to use and the functionality is good for our purposes. Service also has been very good and quick to respond.
GetApp
The biggest problem is the connection with the server.
GetApp
The app on my phone does not work as well as it does on my tablet.
GetApp
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
We use mobiworks for inventory, work orders, and invoicing. All of our products, services, and customers are linked to our QBO account so we are able to create, dispatch, and invoice customers directly from the field. We were using paper invoicing before Mobiworks, and it has been a game changer. We are able to track inventory from vendors, to the warehouse, and finally to the service vehicles.
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
We were a bit overwhelmed by the customization options within the program, but we are happy with the support team, and they're available to customise options and help with coding solutions as issues arise. The web help centre could use more articles and videos.
G2
