Fieldpoint vs Kickserv

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Kickserv vs Fieldpoint

Fieldpoint vs Kickserv Comparison

Kickserv vs Fieldpoint Comparison

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3.9/5

Visit Website Fieldpoint

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Kickserv

4/5

Visit Website Kickserv

About Software

Fieldpoint

Fieldpoint field service software is specially designed for industries like fire protection, electrical, HVAC and plumbing. This software includes many new technologies, which are quite different and better than other software. The software is specially designed to automate the field service business, maintain workflow and provide features that satisfy customers. Its advanced features help in making work easier for technicians like scheduling and dispatching. Apart from this, Fieldpoint has a collection of m... Read more

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

Rating Comparisons

Overall

3.9/5

4/5

Features

4/5

4.3/5

Customer Support

4.2/5

4.4/5

Pricing Score

3.8/5

4.4/5

Mobile App

4/5

2.8/5

Ease of Use

3.8/5

4.4/5

Popularity

3.7/5

4.1/5

Pros and Cons

Capterra

4.1/5

4.4/5

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

GetApp

4.1/5

4.4/5

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Software Advice

4.1/5

4.4/5

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Pros

The ability to store everything together.
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

4.0/5

4.4/5

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2