We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
Maybe the best feedback is that some of our staff supposed that Pocum is custom made just for our needs, because it has all what we need and its so easy to use.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
They have ignored ALL requests for any sort of reimbursement. I could not use their software.
Capterra
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
GetApp
The biggest problem is the connection with the server.
GetApp
After investing in them we had to give up, and that doesn’t include the countless hours lost trying to make it work.
GetApp
Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice
if it worked properly the feature set seems nice.
Software Advice
The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice
reports are VERY basic - extra fees - didn't function for us.
Software Advice
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
The paper free process made it really easy to automate my systems of use across various platforms. Overall really enjoyed using this program and would recommend
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
There wasn't anything I disliked about Husky, I just wish it was easier to contact their support sales teams to address questions when needed! Overall great work.
G2
