Pros
We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
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Pros
It is a great tool for the IT departments to use. It even saves details from Email sent by creator.
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Cons
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
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Cons
It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.
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Fieldpoint vs. GoServicePro Features
Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal