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Fieldpoint vs FieldEZ

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FieldEZ vs Fieldpoint

Fieldpoint vs FieldEZ Comparison

FieldEZ vs Fieldpoint Comparison

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About Software

Fieldpoint
Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more
FieldEZ
FieldEZ field service management software is created for small to medium sized field teams' end-to-end operations. Advanced Scheduling, Work Order Management, Invoicing & Billing, Attendance Management, Leave Management, SLA Management, Customer Feedback Capture and Feedback, and many other modules are available in FieldEZ. Along with auto-scheduling, route optimization, setting up and customizing business processes, and connectivity with other programs like QuickBooks and Salesforce CRM, FieldEZ also con... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Pros

Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
Cons

Sometimes data gets lost due to network problems.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Pros

Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Cons

Unable to remove unwanted fields. Auto pick based on customer name not functioning.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.

Software Advice
Pros

Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.

Software Advice
Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

Software Advice
Cons

Sometimes data gets lost due to network problems.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.

G2
Pros

Easy to use and configure platform, also the system is well designed and provides custom made solutions

G2
Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.

G2
Cons

Easy to use and configure platform, also the system is well designed and provides custom made solutions

G2

Fieldpoint vs. FieldEZ Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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