We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
Sometimes data gets lost due to network problems.
Capterra
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.
GetApp
The biggest problem is the connection with the server.
GetApp
Unable to remove unwanted fields. Auto pick based on customer name not functioning.
GetApp
Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice
Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.
Software Advice
The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice
Sometimes data gets lost due to network problems.
Software Advice
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2