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Fieldpoint vs FieldEquip

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FieldEquip vs Fieldpoint

Fieldpoint vs FieldEquip Comparison

FieldEquip vs Fieldpoint Comparison

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About Software

Fieldpoint
Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more
FieldEquip
FieldEquip is a cloud-based field service management software that assists organizations in the oil, eCommerce, and packaging industries in managing equipment and communicating with on-the-ground staff. Managers can use it to keep track of field operations, track labor and materials, and streamline warranty management procedures. FieldEquip allows employees to send email or text message notifications to consumers about a technician's estimated time of arrival (ETA), work request updates, spare parts infor... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
NA
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Pros

Over all simple to use and I like that it syncs instantly

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
Cons

The fact that I can’t look up a job by typing in the job number. I must type in the assigned w#. In order to find that I must scroll through 100+jobs to find it

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Pros

Ease of use. It works well. The system captures what we require

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Cons

A few glitches once and awhile but overall pretty good

GetApp
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.

G2
Pros

FieldEquip's inspection and compliance module is the best. We are using it for almost a year and managing all our safety compliance through this.

G2
Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.

G2
Cons

App needs to add more inbuilt integrations

G2

Fieldpoint vs. FieldEquip Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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