Fieldpoint vs FieldAware

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FieldAware vs Fieldpoint

Fieldpoint vs FieldAware Comparison

FieldAware vs Fieldpoint Comparison

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3.9/5

Visit Website Fieldpoint

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FieldAware

3.2/5

Visit Website FieldAware

About Software

Fieldpoint

Fieldpoint field service software is specially designed for industries like fire protection, electrical, HVAC and plumbing. This software includes many new technologies, which are quite different and better than other software. The software is specially designed to automate the field service business, maintain workflow and provide features that satisfy customers. Its advanced features help in making work easier for technicians like scheduling and dispatching. Apart from this, Fieldpoint has a collection of m... Read more

FieldAware

FieldAware field service software is an advanced platform designed to address every error that businesses encounter, and is designed to operate field operations digitally. The software is ideal for small to large businesses and meets specific business requirements. The software is specifically designed to help mobile users operate the system with ease. The intuitive mobile app allows field workers to access, upload, and update data from any device. FieldAware's invoice generation system is automated, gene... Read more

Rating Comparisons

Overall

3.9/5

3.2/5

Features

4/5

3.7/5

Customer Support

4.2/5

3.2/5

Pricing Score

3.8/5

2.8/5

Mobile App

4/5

2.7/5

Ease of Use

3.8/5

3.5/5

Popularity

3.7/5

3.3/5

Pros and Cons

Capterra

4.1/5

3.3/5

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra

GetApp

4.1/5

4.3/5

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Cons

Make a mistake a
GetApp

Software Advice

4.1/5

3.3/5

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

4.0/5

4.3/5

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Pros

You can enter in inspection information and keep records for each customer.
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2

Cons