We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.
Capterra
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
GetApp
The biggest problem is the connection with the server.
GetApp
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
GetApp
Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice
It allows better communication between us, the company, and the customer. This allows the client to know how the work is progressing and for us to make the corrections he wants.
Software Advice
The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice
The cost is somewhat high, but it is still cost-effective to use. It also does not have many integrations with construction applications.
Software Advice
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
All the information can be stored in one place. The financial aspect is clear and clean. Homeowners have access to all the information in one place. RFI's are easy to keep track of and keep subvendors on task.
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
The constant updates. The selections tab, we are a custom home builder and do not have standard selections for every job so we cannot just auto populate. Also it doesnt print well at all. Edit in excel / word sometime fails and you loose EVRYTHING!
G2
