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Fieldpoint vs BigChange

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BigChange vs Fieldpoint

Fieldpoint vs BigChange Comparison

BigChange vs Fieldpoint Comparison

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About Software

Fieldpoint
Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more
BigChange
BigChange is the finished Job Management Platform that is assisting the field with adjusting businesses across the UK to win more work, assume command over their tasks and deliver winning customer encounters. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one easy to utilize and simple to coordinate platform, cloud-based platform. BigChange frees you from wasteful paper-based processes and the intr... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
NA
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.

Capterra
Pros

Its are fantastic and the whole team at big change is just great and very helpful.

Capterra
Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.

Capterra
Cons

Tracker lagging and the use of admin not being tailored to specifics.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.

GetApp
Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.

GetApp
Cons

The biggest problem is the connection with the server.

GetApp
Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.

Software Advice
Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.

Software Advice
Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

Software Advice
Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.

Software Advice

Fieldpoint vs. BigChange Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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