Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra
The ability to automate many of our daily tasks and customer touch points.
Capterra
It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra
I really wish we had found Thermogrid sooner.
Capterra
Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp
This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp
You have no way of copying an existing estimate to another customer.
GetApp
We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp
Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice
It works great when you have service it is easy to use and learn even if your not a computer tech person.
Software Advice
Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice
Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.
Software Advice
