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Fieldedge vs ServicePower

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ServicePower vs Fieldedge

Fieldedge vs ServicePower Comparison

ServicePower vs Fieldedge Comparison

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About Software

Fieldedge
FieldEdge is an advanced field service management software designed specifically for HVAC, plumbing, electrical and similar field service industries. FieldEdge aims to help businesses streamline their operations, boost productivity and significantly improve customer satisfaction. The software has proven to simplify scheduling and dispatching, as technicians receive their work and schedule in real-time. It has integrated invoicing and payment features, allowing on-the-spot invoicing, record maintenance and fa... Read more
ServicePower
ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

Ease of use and setup

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.22/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.29/5
Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate

Software Advice
Pros

Ease of usage, great support staff!

Software Advice
Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers

Software Advice
Cons

Additional cost of programming is always a frustrating component.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.

G2
Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.

G2
Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.

G2
Cons

Customer service can be a bit lacking

G2

Fieldedge vs. ServicePower Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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