Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra
Maybe the best feedback is that some of our staff supposed that Pocum is custom made just for our needs, because it has all what we need and its so easy to use.
Capterra
It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra
They have ignored ALL requests for any sort of reimbursement. I could not use their software.
Capterra
Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp
Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
GetApp
You have no way of copying an existing estimate to another customer.
GetApp
After investing in them we had to give up, and that doesn’t include the countless hours lost trying to make it work.
GetApp
Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice
if it worked properly the feature set seems nice.
Software Advice
Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice
reports are VERY basic - extra fees - didn't function for us.
Software Advice
FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.
G2
The paper free process made it really easy to automate my systems of use across various platforms. Overall really enjoyed using this program and would recommend
G2
Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.
G2
There wasn't anything I disliked about Husky, I just wish it was easier to contact their support sales teams to address questions when needed! Overall great work.
G2
