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Fieldedge vs GoServicePro

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GoServicePro vs Fieldedge

Fieldedge vs GoServicePro Comparison

GoServicePro vs Fieldedge Comparison

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About Software

Fieldedge
FieldEdge is an advanced field service management software designed specifically for HVAC, plumbing, electrical and similar field service industries. FieldEdge aims to help businesses streamline their operations, boost productivity and significantly improve customer satisfaction. The software has proven to simplify scheduling and dispatching, as technicians receive their work and schedule in real-time. It has integrated invoicing and payment features, allowing on-the-spot invoicing, record maintenance and fa... Read more
GoServicePro
GoServicePro is a comprehensive field service management software designed specifically to meet the needs of service-based businesses. Offers seamless integration with various third-party applications and services, helping businesses synchronize data and processes with their existing tools and software. GoServicePro's asset management feature gives businesses full control over the status of their equipment and assets. The Customer Mobile App allows customers to place service requests, view scheduling, and ac... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5

Pros and Cons

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Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

It is a great tool for the IT departments to use. It even saves details from Email sent by creator.

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.

Capterra

Fieldedge vs. GoServicePro Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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