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Fieldedge vs FieldInsight

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FieldInsight vs Fieldedge

Fieldedge vs FieldInsight Comparison

FieldInsight vs Fieldedge Comparison

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About Software

Fieldedge
FieldEdge is an advanced field service management software designed specifically for HVAC, plumbing, electrical and similar field service industries. FieldEdge aims to help businesses streamline their operations, boost productivity and significantly improve customer satisfaction. The software has proven to simplify scheduling and dispatching, as technicians receive their work and schedule in real-time. It has integrated invoicing and payment features, allowing on-the-spot invoicing, record maintenance and fa... Read more
FieldInsight
FieldInsight is a comprehensive field service and job management software designed specifically for HVAC, fire safety, heavy equipment, plumbing, and other service-based industries. The software allows users to easily schedule, assign, and track jobs, thereby increasing team productivity and saving time. The software allows generating accurate and professional bills and invoices, thereby simplifying and speeding up financial processes. The software provides various reports and analytics that give businesses ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

Is overall features but also its configurability.

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

Not enough people benefitting from its use!

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.22/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate

Software Advice
Pros

The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management.

Software Advice
Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers

Software Advice
Cons

Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing.

Software Advice

Fieldedge vs. FieldInsight Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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