Fieldedge vs FieldEZ

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FieldEZ vs Fieldedge

Fieldedge vs FieldEZ Comparison

FieldEZ vs Fieldedge Comparison

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3.7/5

Visit Website Fieldedge

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FieldEZ

4.2/5

Visit Website FieldEZ

About Software

Fieldedge

FieldEdge is an advanced field service management software designed specifically for HVAC, plumbing, electrical and similar field service industries. FieldEdge aims to help businesses streamline their operations, boost productivity and significantly improve customer satisfaction. The software has proven to simplify scheduling and dispatching, as technicians receive their work and schedule in real-time. It has integrated invoicing and payment features, allowing on-the-spot invoicing, record maintenance and fa... Read more

FieldEZ

FieldEZ field service management software has been developed keeping in mind the better customer experience. The customer being served gets updates from time to time on the exact time of service to the customer, which employee is completing it, and various other details related to the job. If a customer has to give any complaint or feedback related to the service, he gets direct help from the software. This software provides features like data analytics and business reporting to evaluate the performanc... Read more

Rating Comparisons

Overall

3.7/5

4.2/5

Features

4.2/5

3.7/5

Customer Support

4.5/5

4.8/5

Pricing Score

4/5

4.7/5

Mobile App

2/5

3.5/5

Ease of Use

4.2/5

4.8/5

Popularity

3.8/5

4.2/5

Pros and Cons

Capterra

4.2/5

4.8/5

Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra

Pros

Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.
Capterra

Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra

Cons

Sometimes data gets lost due to network problems.
Capterra

GetApp

4.2/5

4.8/5

Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp

Pros

Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.
GetApp

Cons

You have no way of copying an existing estimate to another customer.
GetApp

Cons

Unable to remove unwanted fields. Auto pick based on customer name not functioning.
GetApp

Software Advice

4.22/5

4.8/5

Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice

Pros

Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.
Software Advice

Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice

Cons

Sometimes data gets lost due to network problems.
Software Advice

4.2/5

4.4/5

Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.
G2

Pros

Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2

Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.
G2

Cons