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Fieldedge vs FieldEquip

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FieldEquip vs Fieldedge

Fieldedge vs FieldEquip Comparison

FieldEquip vs Fieldedge Comparison

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About Software

Fieldedge
Fieldedge is the best field service software for bridging your team's office and field operations with less trouble and more control. hvac, plumbing, and electrical professionals can simply increase revenues and streamline operations with their use of fieldedge. customer history, a powerful dispatch board, payment processing, service agreements, and other features are among fieldedge's capabilities. their mobile app provides technicians with all the knowledge they require to improve customer service and prod... Read more
FieldEquip
FieldEquip is a cloud-based field service management software that assists organizations in the oil, eCommerce, and packaging industries in managing equipment and communicating with on-the-ground staff. Managers can use it to keep track of field operations, track labor and materials, and streamline warranty management procedures. FieldEquip allows employees to send email or text message notifications to consumers about a technician's estimated time of arrival (ETA), work request updates, spare parts infor... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

Over all simple to use and I like that it syncs instantly

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

The fact that I can’t look up a job by typing in the job number. I must type in the assigned w#. In order to find that I must scroll through 100+jobs to find it

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Pros

Ease of use. It works well. The system captures what we require

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Cons

A few glitches once and awhile but overall pretty good

GetApp
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.

G2
Pros

FieldEquip's inspection and compliance module is the best. We are using it for almost a year and managing all our safety compliance through this.

G2
Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.

G2
Cons

App needs to add more inbuilt integrations

G2

Fieldedge vs. FieldEquip Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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