Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra
Very user friendly and makes operations much easier. Great support if you run into issues or need help!
Capterra
It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra
Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations
Capterra
Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp
Very user friendly and makes operations much easier. Great support if you run into issues or need help!
GetApp
You have no way of copying an existing estimate to another customer.
GetApp
Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.
GetApp
Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice
FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP
Software Advice
Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice
Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.
Software Advice
FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.
G2
Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.
G2
Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.
G2
App design should improve. Gps tracking can be better. And need some further updates.
G2
