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Fieldedge vs Field Force Tracker

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Field Force Tracker vs Fieldedge

Fieldedge vs Field Force Tracker Comparison

Field Force Tracker vs Fieldedge Comparison

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About Software

Fieldedge
Fieldedge is the best field service software for bridging your team's office and field operations with less trouble and more control. hvac, plumbing, and electrical professionals can simply increase revenues and streamline operations with their use of fieldedge. customer history, a powerful dispatch board, payment processing, service agreements, and other features are among fieldedge's capabilities. their mobile app provides technicians with all the knowledge they require to improve customer service and prod... Read more
Field Force Tracker
Field Force Tracker is a cloud-based solution for efficient field service management, offering a comprehensive array of tools to oversee customers, vendors, and staff. It covers job scheduling and dispatch, contract and warranty management, equipment maintenance, time tracking, invoicing, accounting, reporting, and more. With native apps available for both iOS and Android, field employees can seamlessly update job statuses, submit timesheets, and generate invoices while out in the field. One of the stando... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

The ability to track and response rate associated with this app are great. Easy to interact with the team.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Cons

Sometimes customers do not get invoices and they go into spam.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.22/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate

Software Advice
Pros

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro

Software Advice
Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers

Software Advice
Cons

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3.0/5
Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.

G2
Pros

Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.

G2
Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.

G2
Cons

The necessity to

G2

Fieldedge vs. Field Force Tracker Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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