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Fieldedge vs EyeOnTask

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EyeOnTask vs Fieldedge

Fieldedge vs EyeOnTask Comparison

EyeOnTask vs Fieldedge Comparison

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About Software

Fieldedge
FieldEdge is an advanced field service management software designed specifically for HVAC, plumbing, electrical and similar field service industries. FieldEdge aims to help businesses streamline their operations, boost productivity and significantly improve customer satisfaction. The software has proven to simplify scheduling and dispatching, as technicians receive their work and schedule in real-time. It has integrated invoicing and payment features, allowing on-the-spot invoicing, record maintenance and fa... Read more
EyeOnTask
EyeOnTask field service management software is designed on cutting-edge technology. This software provides its services in various fields across the world. Its special feature is that this software is available in many languages ​​and provides the special facility to use it in the local language of any country. Along with being multilingual, there is a facility of easy to operate mobile applications for the convenience of the technician. EyeOnTask is a cloud-based software, which proves to be very benefi... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Mobile App
star-iconstar-iconblank-star-iconblank-star-iconblank-star-icon 2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.

Capterra
Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Capterra
Cons

It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.

Capterra
Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

GetApp
Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.

GetApp
Cons

You have no way of copying an existing estimate to another customer.

GetApp
Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.22/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate

Software Advice
Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Software Advice
Cons

Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers

Software Advice
Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pros

FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.

G2
Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.

G2
Cons

Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.

G2
Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.

G2

Fieldedge vs. EyeOnTask Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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