Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra
I like how easy it is to navigate and everything it offers.
Capterra
It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra
I haven't found anything so far that I don't like.
Capterra
Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp
Very user friendly and has great features. Adding customers, contracts and payments with ease.
GetApp
You have no way of copying an existing estimate to another customer.
GetApp
That all my emails to clients go to spam as I cannot figure out how to link my email directly to estimates and follow up emails.
GetApp
Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice
There is a few areas I liked most about this software. Customer service is a personal experience with quick and custom tailer help to my specific needs for the software. Also they offer help with other areas of my business like finding the best insurance and workers compensation for my industry.
Software Advice
Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice
I don't have any comments for this section.
Software Advice
FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.
G2
Contractor + has helped me get much more organized which in turn makes me look more professional.
G2
Some glitches in a system, like when you create a quote, the first page is empty. Customers don't like it very much. I hope this will be fixed sooner than later.
G2
I haven't really found anything to complain about with it. It's easy to implement and use and has so many features that it's an all-in-one product for my business. The workers didn't like the fact that everything can be tracked if I decide to monitor things that way.
G2
