Payment processing and call monitoring integration are extremely useful. The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.
Capterra
Its are fantastic and the whole team at big change is just great and very helpful.
Capterra
It was extremely difficult to navigate - had almost too many features. The technicians also struggled to learn the software, therefore cutting down on them actually using the software.
Capterra
Tracker lagging and the use of admin not being tailored to specifics.
Capterra
Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
GetApp
Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
GetApp
You have no way of copying an existing estimate to another customer.
GetApp
Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.
GetApp
Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate
Software Advice
The main thing is the reduction in admin time, both back office and time on site filling in job sheets.
Software Advice
Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers
Software Advice
The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.
Software Advice
