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EyeOnTask vs Smart Service

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Smart Service vs EyeOnTask

EyeOnTask vs Smart Service Comparison

Smart Service vs EyeOnTask Comparison

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About Software

EyeOnTask
EyeOnTask is a Field Worker management software that allows field service businesses and workers manage clients, jobs, inventory, and bills all in one place. Users can generate quotations, transform quotations into jobs automatically, group several services into a single task, and assign many field workers to a single job. Real-time location monitoring, custom forms, custom invoicing, client management, inventory management, transaction history, a comprehensive dashboard, and much more are among top features... Read more
Smart Service
Smart Service is a direct QuickBooks add-on that adds scheduling, dispatching, and more, making QuickBooks into a one-stop search for all the administrative requirements facing the cutting edge field service company. In addition, the portable Smart Service framework expands QuickBooks with client management, work orders, directing, time tracking, stock, estimates, digital structures, workforce tracking, service histories, and many other easy-to-use features. Smart Service will help: Manage customers,Schedule... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Capterra
Pros

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

Capterra
Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Capterra
Cons

I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.

GetApp
Pros

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

GetApp
Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

GetApp
Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Software Advice
Pros

Smart Service has streamlined and simplified our scheduling processes, service and billing. It has cut my paperwork down by half, allowing me to get other business tasks done that were going by the wayside.

Software Advice
Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Software Advice
Cons

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.

G2
Pros

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.

G2
Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.

G2
Cons

We wish sending email reminders for upcoming appointments was a more intuitive feature.

G2

EyeOnTask vs. Smart Service Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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