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EyeOnTask vs ServiceTrade

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ServiceTrade vs EyeOnTask

EyeOnTask vs ServiceTrade Comparison

ServiceTrade vs EyeOnTask Comparison

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About Software

EyeOnTask
EyeOnTask field service management software is designed on cutting-edge technology. This software provides its services in various fields across the world. Its special feature is that this software is available in many languages ​​and provides the special facility to use it in the local language of any country. Along with being multilingual, there is a facility of easy to operate mobile applications for the convenience of the technician. EyeOnTask is a cloud-based software, which proves to be very benefi... Read more
ServiceTrade
ServiceTrade is a field service software platform that offers a powerful and user-friendly business solution that helps service-based businesses operate in a streamlined manner, enhance the business experience of the customers served, and better business management. It also allows businesses to organize and access customer contact information, their service history, and ongoing projects, in addition to providing a centralized customer database. Advanced customer communication features such as real-time updat... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.95/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Capterra
Pros

They can just open the link and look at everything we wrote up. Our customers love the detail and the ease of use for approving quotes and for looking up their asset history on their own.

Capterra
Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Capterra
Cons

It is a very complicated process that they hide during the demos.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.

GetApp
Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.

GetApp
Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

GetApp
Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Software Advice
Pros

Service Trade is a valuable tool to help manage our business from intake to invoicing.

Software Advice
Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Software Advice
Cons

I would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobile app. We also need affordable solutions to integrate with other 3rd party Facility Management Software. (Service Channel, Corrigo, Simple FM, Ecotrak).

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.

G2
Pros

ST is a program with enormous customization and utilisation opportunities. The messaging to customers is very user friendly and provides a comprehensive experience.

G2
Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.

G2
Cons

ST is such an open platform that there is a lack of best practices and requires purchasing additional support to customise things to your company. There is a constant roll out of new features that require you to constantly update your own practices, which is time consuming and costly.

G2

EyeOnTask vs. ServiceTrade Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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