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EyeOnTask vs Sera

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Sera vs EyeOnTask

EyeOnTask vs Sera Comparison

Sera vs EyeOnTask Comparison

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About Software

EyeOnTask
EyeOnTask field service management software is designed on cutting-edge technology. This software provides its services in various fields across the world. Its special feature is that this software is available in many languages ​​and provides the special facility to use it in the local language of any country. Along with being multilingual, there is a facility of easy to operate mobile applications for the convenience of the technician. EyeOnTask is a cloud-based software, which proves to be very benefi... Read more
Sera
Sera is a systematic and high-tech field service management software designed primarily for industries such as HVAC, plumbing, and electrical. The software has proven to be very beneficial for users, allowing them to accurately schedule work orders and assign technicians to important tasks. Using this software allows for quick and accurate estimation and business strategy formulation, making it very easy to send custom proposals to customers. The software also provides detailed reports and dashboards, giving... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.24/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Capterra
Pros

This is a very easy-to-use platform, easy to train and implement.

Capterra
Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Capterra
Cons

Need to be able to edit the booking windows.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.

GetApp
Pros

Sensitive content was the best thing that SERA has. She is the best and made a very difficult transition much better.

GetApp
Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

GetApp
Cons

I disliked that the job summary from previous work down prior to Sera was not available.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Software Advice
Pros

It is so easy to use and easy to navigate. I love NOT having to map and consolidate jobs, that Sera does it for you!

Software Advice
Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Software Advice
Cons

I do not like that info didn't carry over from old system, so we are still using the old system and working out of both is not ideal and more time consuming.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.

G2
Pros

Support staff is great. System is easy to use. Accessible from the desktop to tablets to cell phones. Zapier triggers are great - need more.

G2
Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.

G2
Cons

There is no published roadmap. We don't know if we should invest in developing external (or connected) functionality or not. It would help to have a report writer to develop custom reports.

G2

EyeOnTask vs. Sera Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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