Pros
It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Capterra
Pros
It is a great tool for the IT departments to use. It even saves details from Email sent by creator.
Capterra
Cons
The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.
Capterra
Cons
It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.
Capterra
EyeOnTask vs. GoServicePro Features
Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal