It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Capterra
Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs.
Capterra
The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.
Capterra
Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout.
Capterra
It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.
GetApp
The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture.
GetApp
Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.
GetApp
Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time.
GetApp
With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.
Software Advice
For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes.
Software Advice
Sometimes the data can be too much, which can lead to bottlenecks.
Software Advice
Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate.
Software Advice
